HexGaming Phantom Controller Review: Pro-Level Customization for Competitive Play
HexGaming has taken Sony’s already impressive DualSense controller and transformed it into a high-performance weapon tailored for serious gamers. The Phantom controller is a premium, modded version of the standard PS5 gamepad, offering a staggering level of customization and functionality aimed squarely at competitive and professional-level players. With a bold price tag and an equally bold feature set, the Phantom positions itself as a no-compromise upgrade — but does it live up to the hype?
At first glance, the Phantom doesn’t stray far from the familiar DualSense silhouette, but holding it reveals a completely different beast. The controller is fitted with soft-touch rubber grips that significantly improve comfort and control during extended play sessions. The ergonomics feel more intentional than Sony’s stock offering, particularly for players who demand precision and consistency across longer competitive sessions.
Where the Phantom really separates itself is in its modular and customizable design. The package includes eight interchangeable thumbsticks of various heights and shapes, allowing players to fine-tune control sensitivity and comfort to their liking. Whether you’re into twitch-based shooters or high-speed racing games, this level of customization can provide a genuine performance edge.

The back of the controller features four remappable buttons, which can be configured without the need for any external software. The remapping process is handled directly on the controller itself and supports on-the-fly profile switching. Up to six profiles can be stored and cycled through using a dedicated button, making it incredibly easy to switch between setups depending on the game or genre.
Another standout feature is the digital trigger system, which can be toggled between standard adaptive resistance and a snappy, mouse-click-like actuation. This is particularly useful for FPS players, where rapid fire and precision inputs are critical. Having the option to switch between modes for different games gives the Phantom a serious edge in versatility.
Gamers concerned about stick drift will also appreciate the extra engineering put into the Phantom’s analog sticks. Depending on the model chosen, users get access to Drifix modules or Hall Effect sticks — both designed to combat the long-term issues of stick wear and input degradation. These components are not just upgrades for show; they’re tangible improvements that extend the controller’s life and ensure consistent accuracy, especially for those who log dozens of hours per week.
In terms of aesthetics, the Phantom comes in a range of striking designs and finishes, including options with metallic accents, unique textures, and color variants that feel more premium than anything Sony currently offers. It’s clear that HexGaming isn’t just focused on function — the form is equally emphasized.

Closing Thoughts
Despite its many strengths, the Phantom isn’t for everyone. Its price point is significantly higher than even Sony’s own DualSense Edge, and while the added features are undeniably impressive, casual players may not feel the difference is worth the extra investment. Additionally, the highly sensitive rear buttons can take some getting used to, and not everyone will appreciate the digital face button feel, which some may find less satisfying than traditional tactile inputs.
However, for competitive players and those who demand the absolute best from their hardware, the HexGaming Phantom delivers in spades. It’s a controller that feels purpose-built for performance, customization, and durability. Whether you’re grinding ranked multiplayer matches, playing in eSports tournaments, or just want the ultimate PS5 controller experience, the Phantom is an elite-tier option that doesn’t cut corners.